In the Spotlight

How did you get into Research? Like most people I seem to speak to, via a set of happy coincidences fuelled by a healthy dose of curiosity. I’ve always been passionate about the human element – in a past life I did a Physiotherapy degree before realising that path wasn’t for me. After a few years of job-hopping, I serendipitously… Read More ￫

Why the time has come for disruptors in the financial industry Many factors play into this, but the big ones are changes in regulation and technology. Regulation, especially in the UK, has encouraged competition in retail banking for a few years now — and more changes are on their way in the form of required open banking APIs, for example…. Read More ￫

How did you get into Research? When I was a student, I used to work for a marketing research company, helping them with recruiting participants and taking notes during focus groups and individual interviews. I was very fascinated by the job of the researcher. Once my study was done, I started as an intern and then as a permanent employee… Read More ￫

How did you get into UX Research? Like a lot of graduates, I didn’t have a strong sense of my destiny after leaving uni. I’d studied psychology and I’ve always been interested in unpicking human behaviour and motivations. I also knew I wanted to work in a role that relied heavily on communication – real face-to-face communication. I love listening… Read More ￫

In your own words, what is ResearchOps? ResearchOps is about offering support and infrastructure to ‘people who do research’, which I’ve shorted to PwDR. This is because in a lot of bigger organisations like Atlassian it’s not just researchers doing research, there’s also PMs and designers doing research. “Of course, the holy grail is to have only skilled, practised researchers… Read More ￫

What was the moment that you knew you wanted to work in design? I think I’d always done design. It’s funny, at school I studied information technology and always gravitated much more to the design of the interface, rather than the underlying software and systems – which is really what it’s trying to teach. It was only after leaving, after… Read More ￫

Support is at the very heart of Marvel. We’re the pulse that can be checked with every business decision and the gateway to creating a great product. If you were to look at our team today you’d see a full team, with iterative processes, measurable objectives and key results. A team with goals and the resources to focus and achieve… Read More ￫

What was the moment you knew you wanted to work in design? I had no idea what I wanted to study in college, so I picked something that sounded fun: film. And it was! But I had lots of other interests and also took classes in psychology, computer science, theatre design. When I saw a web design course listed it… Read More ￫

What was the moment you knew you wanted to work in design? It’s when I was twenty-two in an Internet cafe in Kuala Lumpur. I’d been backpacking around Asia for several months, trying to write a novel, when I arrived at an Internet cafe when Steve Jobs was introducing the first iPhone. It grabbed my attention and shortly after I… Read More ￫

What was the moment you knew you wanted to work in design? How did you get to where you are now? I worked hard and I was lucky enough to take risks that paid off. Regardless of your craft, I subscribe to the belief that no one becomes an expert without a lot of hard work. I’ve always been a… Read More ￫

What was the moment you knew you wanted to work in design? How did you get to where you are now? After I finished school, I worked in branding and marketing agencies for a while, and I moved from Montreal to Toronto where my salary nearly doubled because there was so much more design opportunity there. After working at a… Read More ￫

Digital products have come a long way and so many teams are more agile than ever before. With continuous delivery, quick turnarounds and back-to-back release dates, running into production bugs every now and then is natural. At Marvel we, the support team, have developed a fool proof bug reporting method to help you squash those bugs in double time. ????????… Read More ￫