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Design Thoughts / Design Process

Learn how to walk stakeholders through your design process and pitch with good storytelling and sketching.

Growing up, I have always been a visual learner. Drawing out my thoughts helped me better understand concepts and play around with how things could fit together. I also use sketching as a way to articulate my thoughts when it comes to writing. I didn’t realize until later on in my career that most people find it difficult to communicate… Read More →

What is User Experience? User Experience (UX) is the value that you provide to your users when they are using your product. It is a term that is mostly associated with beautiful looking User Interfaces. But, by principle: User Experience Design (UXD or UED) “is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and… Read More →

During my time at Etsy, I had the pleasure of watching the design team grow and evolve. When I joined over six years ago, there was just a handful of designers working collectively to support business and customer needs. Today, it is a multi-disciplinary group of Product Designers, Brand Designers, Art Directors, CX Strategists, Information Architects, Copywriters, and Researchers. With… Read More →

My design journey started four years ago when I quit my job at a children’s sleep clinic to become a designer. I would read books about UX on my commutes to and from work. Every evening, I would spend 6 to 7 hours taking web development courses and learning what it meant to design. Everything was new and exciting. After… Read More →

Service design has had a meteoric rise over the past decade. The discipline has helped us to make services more accessible, usable and inclusive. It has, in turn, made services more efficient and less costly to deliver. This success has been widely recognised, and service design is increasingly being accepted as a key way to improve user experience, especially in… Read More →

I lead a creative team of two at a company that has grown from three co-founders to over 150 employees. We’ve acquired a company, expanded to multiple offices, and launched the world’s first end-to-end account-based marketing platform. I guess you could say we’ve grown up. But one thing that hadn’t changed over the past five years — until recently — was the Terminus brand… Read More →

This design process series covers the exact design process we use every day at SetDev.io. It’s a culmination of a six-year journey, bootstrapping a software engineering consulting agency as the sole designer. All deliverables discussed are attached as Sketch files for your convenience. I. Design Process Brainstorming Ahhh a fresh, new project — very few things are equally exhilarating, right?… Read More →

This article is an excerpt from the Marvel eBook, The Book of Collaboration: Handoff Edition. Many designers and developers hesitate at the idea of collaboration because it sounds like accepting compromises. Nowhere is this dilemma more apparent than when our workflows overlap and the design is ready for developers to begin building. “Great products come from harmony between the design… Read More →

Originally published on JOTFORM.COM Cozy. That’s how I felt. Tucked beneath what may have been the world’s softest blanket. I took a deep breath and rolled onto my side. It was a familiar moment — the moment when my 6 a.m. alarm clock sounded, after a night of tossing and turning. The moment when my daily responsibilities had yet to… Read More →

We’ve all been there — hopelessly staring at the screen and waiting for design inspiration to swoop in and save the day. When that doesn’t happen, use these tactics to help you get out of those design ruts: Sketch it out There are certainly many scenarios when we have to move quickly to crank out a design. But when it’s possible,… Read More →

During a recent conversation with David Sleight, Design Director at ProPublica, I found myself realizing and saying “we need design that is faster and design that is slower.” Who are we and what is this thing called design? When I say “we,” I mean our whole industry, when I say “our whole industry,” I mean design, and when I say “design,”… Read More →

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