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Design Thoughts / User Experience

Welcome to the latest instalment of my series on writing as user experience design. I’m discussing key principles of user-centered design with the aim of applying these ideas to writers’ contributions UX and UI. Let’s talk about testing. As UX writers, we’re well aware that we work in a space obsessed with evaluating usability. And we love it! We’re in… Read More →

Introduction I recently completed a training in User Interface/User Experience design facilitated by Stutern Graduate Accelerator (SGA). For my final project, I worked on the UI/UX for a client’s gift shopping app called Dealsdate. What follows is a case study detailing my process and output. Overview Dealsdate is an online gift shopping website providing gift items for special life moments… Read More →

Nowadays, a lot of people are making a fuss of the difficulty that individuals are facing in getting into UX Design and in finding an internship job. Flat out, people can easily gain UX methods by enrolling through online courses. They can also gain it through Design Schools and bootcamps. As a result, every Junior Designers’ application forms have mentioned… Read More →

August.com Salary Negotiations for Designers This article will focus on the job classification of UX designer —future articles will focus on other design fields, like visual and research. Which designer are you? Design is currently one of the hottest, in-demand fields — 2018 will be no different. However, the biggest trend for 2018 is the widening salary range for more experienced… Read More →

Why designers need to learn how to speak the same language as stakeholders

Designing is easier when you start with the answers. The ability to ask meaningful questions is a fundamental yet often overlooked skill in the UX Designer’s toolkit. I’ve begun to notice a clear correlation between the number of questions a designer asks throughout the process and the quality of the final design output. It’s much more than creating, it’s about understanding… Read More →

A deep dive into the most common UX design methods and techniques used by UX Designers for a better user experience

In the age of AI and “Human Centered Machine Learning”, it’s essential that we understand the needs and behaviour of our users. This is doubly true as a UX designer. In order to create work that better serves the needs of our users, it’s important to understand some basic psychological principles. Which is why I want to share with you… Read More →

Apple recently announced the latest iteration of the iPhone — the iPhone X. Alongside the usual incremental improvements that most of us are now largely indifferent to, the arrival of iOS 11 does deliver something more significant: a mainstream, mass-market mobile product that for the first time has an Augmented Reality (AR) engine baked right into the OS. Read on… Read More →

Do you often hear the word ‘empathy’ at work? Do you find that it gets thrown around too much in the world of design? Do you know what it means? Would you like to be able to improve your empathy and become a better designer in the process? During my time as a designer, I’ve heard the word empathy a… Read More →

Crafting a good experience is like telling a good story Stories are core to various activities, tools and methods applied in UX. Stories are how we remember. We tend to forget bullet points (Robert McKee on HBR). Bullet points make as little of a good story as multiple isolated touch-points don’t make a good overall experience of a product or service. In… Read More →

When I started AJ&Smart in 2011, UX Design was still so misunderstood that I spent the next 3 years just explaining to my clients (while also defining it to myself) what it actually was and why it was valuable. It was also extremely difficult to hire good UX designers, as there was nowhere to really learn what was required for… Read More →

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