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Diana Lee

UX Content @thewizeline. News → Tech

If there’s one lesson that has been validated in every conversational UI product I’ve worked on, it’s that building the interaction is just the beginning. Testing and iterating are the most time-consuming and headache-inducing (but worth the effort!) parts. Here is what I wish I’d known about the design process: 1. Build with a clear objective. Remember: a bot excellent… Read More →