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Amy Thibodeau

Writer, reader and content strategist. Now at Shopify, previously at Facebook. Say hi on Twitter.

Empathy is a buzzword in the tech industry. Although it’s important to work to understand the needs of the humans using our products, sometimes it seems like we talk about empathy more than we actually do it. “Empathy is the ability to understand and share the feelings of another.” Silicon Valley is a notoriously insular place to work. During the two… Read More →