It doesn’t matter how good you think your product is if your users don’t like it or find it useful. Ignoring the needs and desires of your users is like ignoring your product. The better you know your users, their environment, their needs, and the value they derive from your product, the better you can craft rewarding, satisfying, and engaging… Read More ￫

Digital products have come a long way and so many teams are more agile than ever before. With continuous delivery, quick turnarounds and back-to-back release dates, running into production bugs every now and then is natural. At Marvel we, the support team, have developed a fool proof bug reporting method to help you squash those bugs in double time. ????????… Read More ￫

This essay is taken from an upcoming book by David Travis & Philip Hodgson titled ‘Think Like a UX Researcher’. You can find out more about the book here. It’s fashionable to blame poor usability on firms not doing enough customer research. On the face of it, this seems like the obvious cause of poor usability. If firms only did… Read More ￫

We’re kicking off the new year with a much requested feature from teams that use Marvel everyday with users that are outside of the company, such as clients, developers and stakeholders. Naturally, you may want to have conversations around your work that these external users can’t see, thats where our new feature, Private Comments, comes in. Private Comments allows you… Read More ￫

What was the moment that you knew you wanted to be a designer? How did you get to where you are now? In the beginning, as a teenager, I did a lot of free work for some small local business in the area where I lived. Then I started to publish my work and find more clients online. I gained… Read More ￫

Human-centred design (HCD) is a term product creators use to describe a process of designing for people. HCD develops solutions to problems by involving the human perspective in all steps of the problem-solving process. In this article, I’ve summarized the four fundamental principles of HCD. 1. Focus on the people No matter what product you design, always think about the people… Read More ￫

We’re kicking off the new year with a much requested feature from teams that frequently use Marvel with people who are outside of their organisation. That usually includes clients, contractors or development agencies, naturally, you may want to have conversations around your work that these external users can’t see. That’s where our new feature Private Comments comes in. Private Comments… Read More ￫

We’re excited to launch the first in a series of Workshop Kits, that will help you run your own hands-on sessions using popular design methodologies, together with Marvel! Thousands of companies and educational institutions around the world use Marvel in workshops every year. It’s massively inspiring to see the likes of Laboratoria, Design Museum and initiatives like Design Club lead… Read More ￫

The relevance of UX design in industries is important to note because it shows businesses are starting to intentionally center their products around people. What we might not have realized before and what good UX design aims to accomplish is in order to create good products, we need to understand people. Bad design often results in a lack of empathy… Read More ￫

Prototyping is not only a stage of the design process, it’s heavily involved in the developer handoff process as well. When a design is ready to go into development, developers often receive pages of spec documents outlining how the design should look, feel and function. This has been a major pain point for many large organisations and design teams, and… Read More ￫

A blank canvas. it might as well be the devil himself. Complete nothingness. And it’s not just on that page in front of you; it surrounds you and swallows you whole. There’s only nothing, and it’s everywhere. Ultimate freedom. No guidelines, no boundaries. … so, where do you start?! 1 ) Requirements The indexing of the requirements of your project… Read More ￫

Using tools can be confusing, frustrating and [fill in the blank]! However, when it comes to using Marvel, you’ll always have a helping hand. Our customer team are always on hand to answer any questions or help solve any problems you might have. Whether it’s experiencing a bug or just figuring out how something works, we’re super dedicated to our… Read More ￫