How do you quickly and collaboratively come up and pitch ideas or potential solutions to a problem? My former co-worker at Hinderling Volkart (Lukas Karrer) introduced me to a method I have found extremely effective, inclusive and fun to use in client workshops: NABC: A 3-in-1 approach to ideating, prototyping and pitching. NABC can also be applied in an educational… Read More ￫

In the hope you’ll find some joy and inspiration as I have, I would like to share my favourite podcasts in design, UX, tech and general interest. Why Audio Podcasts? I have recently rediscovered a media format I had totally lost out of sight, and some might even consider old-fashioned: Audio Podcasts. While inspirational and educational video or written content… Read More ￫

Ever struggled with managing your projects or PMs trying to do so? Well, there is an app… hmm… or something different for that. Recently I took on the Design Council’s Double Diamond process, “revamped” it, and published it (Link at the end of the post). People have questioned how my approach would relate to “real” project management and projects. This… Read More ￫

Great! You’ve got your design brief, areas of interest you want to look into, and some user interviews lined up. But what‘s next? This article provides you with hands-on advice on why and how to conduct user interviews in your UX process. Some of the recommendations you are going to read might seem trivial and obvious but neglecting only one… Read More ￫

Crafting a good experience is like telling a good story Stories are core to various activities, tools and methods applied in UX. Stories are how we remember. We tend to forget bullet points (Robert McKee on HBR). Bullet points make as little of a good story as multiple isolated touch-points don’t make a good overall experience of a product or service. In… Read More ￫

This how-to article aims at providing designers, creative thinkers or even project managers with a tool to set up, frame, organise, structure, run or manage design challenges, and projects: The Double Diamond Process revamped. The Double Diamond Process revamped In order to do so, I have come up with an own and a revamped version of the Double Diamond process…. Read More ￫