{"id":8696,"date":"2017-05-04T11:25:08","date_gmt":"2017-05-04T10:25:08","guid":{"rendered":"https:\/\/marvel7077.wpengine.com\/?p=8696"},"modified":"2020-09-03T15:13:14","modified_gmt":"2020-09-03T14:13:14","slug":"rise-ux-writer","status":"publish","type":"post","link":"https:\/\/marvelapp.com\/blog\/rise-ux-writer\/","title":{"rendered":"Rise of the UX Writer"},"content":{"rendered":"<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><strong class=\"c-slate lineHeight-l fontSize-l fontWeight-5 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Right now is a very interesting time to be a copywriter in the UK. <\/strong>As an industry, copywriting seems to be going through something of an identity crisis.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">On the one hand, you have the copywriting old guard: extremely skilled and experienced craftspeople who cut their teeth in the Golden Age of Advertising or have followed in the footsteps of those who did.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_8772\" style=\"width: 290px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-8772\" class=\"wp-image-8772 size-full\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-_KmpPDuurUq9zp8shE3Utw.jpeg\" alt=\"1-_kmppduuruq9zp8she3utw\" width=\"280\" height=\"341\" \/><p id=\"caption-attachment-8772\" class=\"wp-caption-text\">Image credit: <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/dma.org.uk\">dma.org.uk<\/a><\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Joy for these venerable wordsmiths is in delivering a piece of long form copy powerful enough to change a person\u2019s entire worldview while they\u2019re sitting at a bus stop. Or crafting a one-line zinger so taut and on-the-money it can cause a giggle-fit in a library.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"As an industry, copywriting seems to be going through something of an identity crisis.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">On the other hand, you have the new generation of copywriters. Weaned on tales of the Golden Age, but presented with a drastically changed landscape, they\u2019ve had to adapt to a completely different way of working: more platforms, more knowledge, less trust and less time.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_8772\" style=\"width: 290px\" class=\"wp-caption aligncenter\"><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-it0S1UEC9keMYxvDlNTsAg-1.jpeg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-8772\" class=\"alignnone size-full wp-image-8777\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-it0S1UEC9keMYxvDlNTsAg-1.jpeg\" alt=\"1-it0s1uec9kemyxvdlntsag-1\" width=\"280\" height=\"341\" \/><\/a><p id=\"caption-attachment-8772\" class=\"wp-caption-text\">Image credit: <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/dma.org.uk\">dma.org.uk<\/a><\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Joy for these multimedia multitaskers is in hits, dwell time, shares, trends, virality and any other measure of effectiveness.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">One side bemoans the other\u2019s lack of craft and creativity, the other side can\u2019t believe the first ever had it so easy.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">And that\u2019s just the view from the inside.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">A <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/dma.org.uk\/greatbritishcopywriting\/why-your-copywriter-looks-sad\">2015 DMA poll<\/a> found that copywriters on the whole aren\u2019t happy. 54% cited a lack of respect in the industry for the value of copywriting, while 28% believed that if a project\u2019s budget were to be cut, copywriting would be the first role to go. Veteran copywriter Tony Brignull (pictured above) even went so far as to say that \u2018<a class=\"link link--blue fontWeight-4\"href=\"https:\/\/dma.org.uk\/article\/tony-brignull-announces-copywriting-is-dead-as-ad-land-s-most-decorated-madmen-era-copywriters-lament-decline-of-the-craft\">Copywriting is dead<\/a>\u2019.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">But why? There\u2019s never been a greater need for copywriters. With the rise of voice user interfaces like Amazon\u2019s Alexa, conversational UI and chat bots, AI and machine learning, and automated phone services, the whole industry is looking for ways to have better quality, more cost-effective dialogues with users.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"The whole industry is looking for ways to have better quality, more cost-effective dialogues with users.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">These kind of information exchanges need skilled narrative and conversational designers \u2014 specialists in language and communication.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It\u2019s an open goal for copywriting talent.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><svg id=\"part2\" class=\"centered display-block marginTop-xl fill-slate\"width=\"48px\" height=\"4px\" viewBox=\"0 0 48 4\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g id=\"Page-1\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Group-7\" transform=\"translate(1.000000, 1.000000)\" stroke=\"#3B4859\" fill=\"#3B4859\"> <circle id=\"Oval-2\" cx=\"1\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"23\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"45\" cy=\"1\" r=\"1\"><\/circle> <\/g> <\/g><\/svg><\/p>\n<h1 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black fontWeight-5 lineHeight-xxl fontSize-xxl breakPointM-lineHeight-xxxl breakPointM-fontSize-xxxl\" style=\"margin-left: auto; margin-right: auto;\">How did we end up\u00a0here?<\/h1>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">How is it that copywriters now feel pushed out of the conversation and relegated to the kiddies\u2019 table? To understand, I think it\u2019s useful to compare how the disciplines of copywriting and design have evolved quite differently over the last few decades.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">As we touched on above, \u2018copywriting\u2019 today is such a broad term neither those within it nor those on the banks of it know quite where its edges are. A single role can include:<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>print advertising and marketing<\/li>\n<li>digital advertising and marketing<\/li>\n<li>TV advertising and marketing<\/li>\n<li>social media and community management<\/li>\n<li>technical writing<\/li>\n<li>web content writing<\/li>\n<li>video and voiceover scripting<\/li>\n<li>content strategy (in the absence of a content strategist)<\/li>\n<\/ul>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Just these few examples represent an enormous and insurmountable skillset for just one role, especially given how quickly the digital landscape can change. Ultimately this leaves your average copywriter spread very thin \u2014 a jack of all media, master of none.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">So let\u2019s park \u2018copywriter\u2019 for a moment and look at the other specialisms in commercial writing.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">On the whole, they tend to be defined by subject matter. For example:<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>finance writer<\/li>\n<li>legal writer<\/li>\n<li>property writer<\/li>\n<li>non-profit writer<\/li>\n<li>corporate or business writer<\/li>\n<\/ul>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">This, of course, is a good thing. These industries are rife with technical terms, impenetrable jargon, obscure legalese and unique ways of working. They need subject matter experts who are also brilliant communicators to break down the acronyms and steer readers of all backgrounds through it.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">But compare this to design as a discipline.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">What was once simply known as \u2018graphic design\u2019 has split and split again into a huge range of specialisms. For instance:<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>visual designer<\/li>\n<li>artworker<\/li>\n<li>illustrator<\/li>\n<li>UI designer<\/li>\n<li>UX designer<\/li>\n<li>graphic artist<\/li>\n<li>web designer<\/li>\n<li>app designer<\/li>\n<li>games designer<\/li>\n<li>3D animator<\/li>\n<li>photo retoucher<\/li>\n<\/ul>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">That\u2019s without even touching development as a form of design. Which it is.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">But consider these roles for a moment. They aren\u2019t defined by subject matter, like copywriting, but largely by platforms and processes. They\u2019ve evolved as a direct response to emerging technologies and user behaviours. Crucially, they\u2019ve also evolved in parallel with developer tools and workflows (as <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/twitter.com\/ruluks\">Sandijs Ruluks<\/a> illustrates <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/medium.com\/froont\/the-state-of-design-tools-in-2017-5fc15fccd6dd#.efwlx1lvd\">here<\/a>).<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">This means better and better integration of workflows, language and resources between designers and developers \u2014 to the extent that processes like <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.justinmind.com\/blog\/wireframing-tool-and-atomic-design-user-experience-from-the-bottom-up\/\">atomic design<\/a> are now possible.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">This is great news for service design. But in all this excitement\u2026 who\u2019s watching the words?<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><svg id=\"part2\" class=\"centered display-block marginTop-xl fill-slate\"width=\"48px\" height=\"4px\" viewBox=\"0 0 48 4\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g id=\"Page-1\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Group-7\" transform=\"translate(1.000000, 1.000000)\" stroke=\"#3B4859\" fill=\"#3B4859\"> <circle id=\"Oval-2\" cx=\"1\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"23\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"45\" cy=\"1\" r=\"1\"><\/circle> <\/g> <\/g><\/svg><\/p>\n<h1 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black fontWeight-5 lineHeight-xxl fontSize-xxl breakPointM-lineHeight-xxxl breakPointM-fontSize-xxxl\" style=\"margin-left: auto; margin-right: auto;\">Skills gap<\/h1>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">In my experience, when it comes to delivering new online tools and services there is a large and obvious skills gap on most service design teams: there\u2019s no one to champion language.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">At the early stages of a project, it often falls to designers and developers to fill this gap and make do as best they can. This is not their fault. And it\u2019s not fair on them.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Despite the team\u2019s best efforts, copy will always come second to design.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">The result is that, despite the team\u2019s best efforts, copy will always come second to design. So at what point <em>does<\/em> it become important?<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">All too often as a copywriter I\u2019ve been brought in part-way through or even at the end of a design project. And usually with the same impossible brief\u2026<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Finesse the\u00a0design<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Firstly, if you\u2019re bringing a copywriter onto a project to \u2018finesse\u2019 an already-agreed design solution, there\u2019s a good chance your design is more broken than you think. Secondly, you\u2019re presenting the copywriter with a lose-lose scenario.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Let\u2019s say it goes to plan. The copywriter recommends some substantial, impactful changes to the design and they take no time at all to implement. The project gets across the line and everyone is happy. But the copywriter\u2019s input remains nothing more than a footnote. Copywriting remains stuck at the kiddie table. Fair enough, you might think. And I\u2019d agree. Except, this scenario never actually happens.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">More likely is that the copywriter doesn\u2019t have time to make substantial, well-informed changes, or there simply aren\u2019t the resources (or appetite) to implement them properly. It\u2019s too late in the project. So either the project hits the skids, with the copywriter to blame, or it crosses the line with poor or inconsistent copy and, you guessed it, the copywriter to blame.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">All of the above outcomes serve to continue eroding the perceived value of copywriters (we\u2019re already unhappy, remember) when in fact, it represents a fundamental misunderstanding of how to use them effectively.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><svg id=\"part2\" class=\"centered display-block marginTop-xl fill-slate\"width=\"48px\" height=\"4px\" viewBox=\"0 0 48 4\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g id=\"Page-1\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Group-7\" transform=\"translate(1.000000, 1.000000)\" stroke=\"#3B4859\" fill=\"#3B4859\"> <circle id=\"Oval-2\" cx=\"1\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"23\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"45\" cy=\"1\" r=\"1\"><\/circle> <\/g> <\/g><\/svg><\/p>\n<h1 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black fontWeight-5 lineHeight-xxl fontSize-xxl breakPointM-lineHeight-xxxl breakPointM-fontSize-xxxl\" style=\"margin-left: auto; margin-right: auto;\">How to start using your copywriter well<\/h1>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">1. Understand the scale of their\u00a0task<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When thinking about copy for a digital design project, it\u2019s easy to overlook quite how much there actually is. Bringing in a writer part-way through might seem logical. But consider the nuts and bolts of the UI more closely.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">As well as the usual headers and body copy you\u2019ve all sorts of hidden text and microcopy to factor in, such as:<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>contextual help and tooltips<\/li>\n<li>error messaging<\/li>\n<li>in-line validation<\/li>\n<li>interstitial screen content<\/li>\n<li>metadata<\/li>\n<li>form fields<\/li>\n<li>legal notices<\/li>\n<li>UI animations<\/li>\n<\/ul>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">All of which can represent significant challenges when it comes to ensuring quality, accuracy, consistency and proper governance. A copywriter needs the time and resources to manage all of these effectively.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_8772\" style=\"width: 616px\" class=\"wp-caption aligncenter\"><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-P65FuAcREoAQo8vw6IVWyw-2.jpeg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-8772\" class=\"alignnone size-full wp-image-8778\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-P65FuAcREoAQo8vw6IVWyw-2.jpeg\" alt=\"1-p65fuacreoaqo8vw6ivwyw\" width=\"606\" height=\"132\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/04\/1-P65FuAcREoAQo8vw6IVWyw-2.jpeg 606w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/04\/1-P65FuAcREoAQo8vw6IVWyw-2-600x131.jpeg 600w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/a><p id=\"caption-attachment-8772\" class=\"wp-caption-text\">Nothing drags you out of a good experience like an ill-conceived error\u00a0message<\/p><\/div><\/center><\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">2. Plug the skills\u00a0gap<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Designing a friendly, conversational UI without the help of someone skilled in narrative structure, language, nuance and persuasion is like trying to play \u2018My Heart Will Go On\u2019 on a tuba. A) It\u2019s bloody hard work, and B) the audience may tap along, but nobody\u2019s falling in love.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Every single user touchpoint and every piece of visible copy (including all the microcopy) is an opportunity to demonstrate your brand\u2019s unique tone of voice and actively engage with the user and how they\u2019re feeling at that precise moment.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_8772\" style=\"width: 290px\" class=\"wp-caption aligncenter\"><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-j1ayK2ti15IwqHlHvjveHw-1.jpeg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-8772\" class=\"size-full wp-image-8779 alignleft\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-j1ayK2ti15IwqHlHvjveHw-1.jpeg\" alt=\"1-j1ayk2ti15iwqhlhvjvehw-1\" width=\"281\" height=\"500\" \/><\/a><p id=\"caption-attachment-8772\" class=\"wp-caption-text\">On the day of your booking, AirBnB\u2019s app pre-empts the question you\u2019re probably opening the app to\u00a0ask.<br \/><\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Are they angry? Help them resolve their frustration or give them somewhere to vent. Are they sad? Cheer them up or give them a shoulder to cry on. Are they anxious? Reassure them they\u2019re doing the right thing. Are they excited? Give them a high five.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">You cannot do this with visual design alone. It needs the right words, delivered in the right way, at just the right time. Great content happens when copy and interface work seamlessly together.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Great content happens when copy and interface work seamlessly together.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">To achieve this as a service design team, copywriting needs a seat at the table, right from the start.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><svg id=\"part2\" class=\"centered display-block marginTop-xl fill-slate\"width=\"48px\" height=\"4px\" viewBox=\"0 0 48 4\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g id=\"Page-1\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Group-7\" transform=\"translate(1.000000, 1.000000)\" stroke=\"#3B4859\" fill=\"#3B4859\"> <circle id=\"Oval-2\" cx=\"1\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"23\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"45\" cy=\"1\" r=\"1\"><\/circle> <\/g> <\/g><\/svg><\/p>\n<h1 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black fontWeight-5 lineHeight-xxl fontSize-xxl breakPointM-lineHeight-xxxl breakPointM-fontSize-xxxl\" style=\"margin-left: auto; margin-right: auto;\">Barriers<\/h1>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">What\u2019s preventing copywriting from being an integral role in every service design team? I believe it comes down to four things:<\/p>\n<ol class=\"pageWrap pageWrap--s list list--ordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Client understanding of the user and business benefits of good copywriting<\/li>\n<li>Universal understanding of how to use copywriters effectively<\/li>\n<li>Tools and processes to integrate designers, developers, <em>and<\/em> copywriters<\/li>\n<li>Platform-specific job titles for copywriters to clarify job specs and simplify recruitment<\/li>\n<\/ol>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Copywriting isn\u2019t\u00a0dead<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">On the subject of point 4, earlier we touched on the enormous, soul-crushingly unachievable skillset required of a copywriter today, from print ad campaign concepting to in-app microcopy-writing. How did one role end up encompassing so much?<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_8772\" style=\"width: 290px\" class=\"wp-caption aligncenter\"><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-qfFM4XLMA6Zlbl2UHtFqvA-1.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-8772\" class=\"alignnone size-full wp-image-8781\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/04\/1-qfFM4XLMA6Zlbl2UHtFqvA-1.png\" alt=\"1-qffm4xlma6zlbl2uhtfqva-1\" width=\"800\" height=\"538\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/04\/1-qfFM4XLMA6Zlbl2UHtFqvA-1.png 800w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/04\/1-qfFM4XLMA6Zlbl2UHtFqvA-1-600x404.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/04\/1-qfFM4XLMA6Zlbl2UHtFqvA-1-768x516.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><p id=\"caption-attachment-8772\" class=\"wp-caption-text\">That is quite specific.<\/p><\/div><\/a><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Perhaps in our arrogance, we believed we could apply the same universal writing skills to any medium. Perhaps we\u2019re a jealously elitist cabal that fears change. Perhaps we just don\u2019t like saying no to people.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Either way, it\u2019s meant that while an HR manager or recruiter can quickly find a suitable designer for a project, finding the right copywriter for a job is like searching for a needle in a haystack made of needles.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">So perhaps it\u2019s time we acknowledge that \u2018copywriter\u2019 as a descriptor is just too damn broad. What the industry needs are clearly defined specialists in platforms and processes that complement the specialisms of designers and developers.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">One such specialist role is \u2018UX writer\u2019.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><svg id=\"part2\" class=\"centered display-block marginTop-xl fill-slate\"width=\"48px\" height=\"4px\" viewBox=\"0 0 48 4\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g id=\"Page-1\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Group-7\" transform=\"translate(1.000000, 1.000000)\" stroke=\"#3B4859\" fill=\"#3B4859\"> <circle id=\"Oval-2\" cx=\"1\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"23\" cy=\"1\" r=\"1\"><\/circle> <circle id=\"Oval-2\" cx=\"45\" cy=\"1\" r=\"1\"><\/circle> <\/g> <\/g><\/svg><\/p>\n<h1 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black fontWeight-5 lineHeight-xxl fontSize-xxl breakPointM-lineHeight-xxxl breakPointM-fontSize-xxxl\" style=\"margin-left: auto; margin-right: auto;\">What is a UX\u00a0writer?<\/h1>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">The role of a UX writer is to craft and govern the verbal and conversational elements of a user interface. Working with UX designers, visual designers, and developers, they weave business needs and user needs into an effective narrative structure that uses clear and empathetic language.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"The role of a UX writer is to craft and govern the verbal and conversational elements of a user interface.\"<\/p><\/span><\/blockquote>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">What does a UX writer\u00a0do?<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Here are just a few tasks to fill the billable day:<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Integrate fully with design, development and client teams from the project\u2019s outset<\/li>\n<li>Adopt the same agile processes (if agile is your bag), workflows and delivery goals<\/li>\n<li>Speak the language of designers and developers<\/li>\n<li>Use the same collaborative tools (or at least, compatible ones) as designers and developers<\/li>\n<li>Work with the delivery team to find verbal <em>and<\/em> visual narrative design solutions<\/li>\n<li>Partner in user or audience research<\/li>\n<li>Collaborate across the entire team (marketing, IA, project management) to improve copywriting and communication<\/li>\n<li>Partner with content strategists to ensure the effectiveness, appropriateness and proper governance of language<\/li>\n<li>Write amazing copy<\/li>\n<li>Teach and empower others to write amazing copy<\/li>\n<\/ul>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">A UX writer doesn\u2019t:<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>take all the copy worries away from the design and development team<\/li>\n<li>work alone in a corner<\/li>\n<li>berate people for grammatical infractions and drag the whole discipline into nazi territory<\/li>\n<li>use page tables (at least exclusively)<\/li>\n<\/ul>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Proof it\u00a0works<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">I know what you might be thinking. Here\u2019s yet another team member we now have to explain to clients \u2014 selling UX <em>design<\/em> is hard enough. We don\u2019t have a workflow for this. We don\u2019t know how to budget for this. It\u2019ll never work\u2026<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Well, it already is working.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C.png\" alt=\"0-ys9e8ljgktfvyf0c\" width=\"914\" height=\"916\" class=\"aligncenter size-full wp-image-8987\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C.png 914w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-300x300.png 300w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-600x600.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-768x770.png 768w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-32x32.png 32w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-50x50.png 50w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-64x64.png 64w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-96x96.png 96w, https:\/\/marvelapp.com\/wp-content\/uploads\/2017\/05\/0-yS9E8LJgKtFvYF0C-128x128.png 128w\" sizes=\"auto, (max-width: 914px) 100vw, 914px\" \/><\/a><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">On the west coast of America, UX writers are popping up in design teams for some of the world\u2019s leading tech companies, from <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/design.google.com\/jobs\/ux-writer\/\">Google<\/a> to PayPal. They\u2019re already fixing the problem. (<a class=\"link link--blue fontWeight-4\"href=\"https:\/\/twitter.com\/Bjoran_Identity\">Kristina Bjoran<\/a> has some great examples <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/www.bjoranidentity.com\/blog\/what-are-companies-looking-for-in-a-ux-writer\">here<\/a>).<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">And of course, let\u2019s not forget there are lots of agencies and organizations in the UK already employing highly skilled and talented copywriters as part of their design teams. They\u2019re simply working under a range of job titles. \u2018UX writer\u2019 just gives their role some heft.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Benefits<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">So what can you expect as an outcome of having a UX writer on your team?<\/p>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>A more efficient design process: better results more quickly<\/li>\n<li>More reliable user testing: prototype the complete design, not just the visuals<\/li>\n<li>Less stressed designers: free to focus on what they do best<\/li>\n<li>Better copy: no more second-guessing or copywriting by committee<\/li>\n<li>Improved verbal and narrative design skills across the team<\/li>\n<li>More detailed and collaborative style guides: not a forgotten document in a cupboard<\/li>\n<\/ul>\n<h1 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black fontWeight-5 lineHeight-xxl fontSize-xxl breakPointM-lineHeight-xxxl breakPointM-fontSize-xxxl\" style=\"margin-left: auto; margin-right: auto;\">Your move<\/h1>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">So we\u2019ve established there\u2019s a problem with copywriting in the UK today. We\u2019ve explored reasons why this may be the case and we\u2019ve found a solution. The question now is: do you care enough to do something about it?<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">I\u2019m talking to you, copywriters. And you, project managers. And yeah, you too, designers. This is a role that can\u2019t work in isolation, but its benefits to the industry and design team as a whole are huge.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It needs early adopters here in the UK.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">So what do you say? Let\u2019s bring UX writing to these great and noble shores and show our US cousins a thing or two about UI design.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><em>This article was originally published on <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/blog.prototypr.io\/rise-of-the-ux-writer-cb5b0ce8ac31\">Ben's Medium page.<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right now is a very interesting time to be a copywriter in the UK. As an industry, copywriting seems to be going through something of an identity crisis. On the one hand, you have the copywriting old guard: extremely skilled and experienced craftspeople who cut their teeth in the Golden Age of Advertising or have followed in the footsteps of&#8230; <a class=\"link link--blue fontWeight-4\" href=\"https:\/\/marvelapp.com\/blog\/rise-ux-writer\/\">Read More &#65515;<\/a><\/p>\n","protected":false},"author":134,"featured_media":8719,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[499],"tags":[],"class_list":["post-8696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marvelapp.com\/blog\/rise-ux-writer\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rise of the UX Writer | Marvel Blog\" \/>\n<meta property=\"og:description\" content=\"Right now is a very interesting time to be a copywriter in the UK. As an industry, copywriting seems to be going through something of an identity crisis. On the one hand, you have the copywriting old guard: extremely skilled and experienced craftspeople who cut their teeth in the Golden Age of Advertising or have followed in the footsteps of... 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