{"id":3205,"date":"2016-09-22T17:05:46","date_gmt":"2016-09-22T16:05:46","guid":{"rendered":"https:\/\/marvel7077.wpengine.com\/?p=3205"},"modified":"2016-09-23T10:47:53","modified_gmt":"2016-09-23T09:47:53","slug":"what-ceos-should-know-about-design","status":"publish","type":"post","link":"https:\/\/marvelapp.com\/blog\/what-ceos-should-know-about-design\/","title":{"rendered":"Design is\u2026 What CEOs should know about design"},"content":{"rendered":"<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is as important as TECHNOLOGY<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Today, design is as important as technology. I was meeting with a startup last week when the principal architect asked me why is design more important now than ever before? To answer that, let\u2019s reflect on the evolution of automobile design.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3230\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3230\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Design-as-the-differentiator.jpeg\" alt=\"Design as the differentiator\" width=\"600\" height=\"450\" class=\"size-full wp-image-3230\" \/><p id=\"caption-attachment-3230\" class=\"wp-caption-text\">In the beginning, the Model T was only offered in one style, one color. As technology matured, design became the differentiator in the car market.<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When the Model T first came out, the focus was on getting the technology right. We labored over getting the car from point A to point B and laying infrastructure down to support automotive networks. Back then, consumers did not have much choice in the design of their car. Cars were offered in black, black, or black, in this style only. Then, as technology and infrastructure became good enough, design became the differentiator. It wasn\u2019t enough for your car to be fast, but it also had to look fast, or expensive, or powerful. Design has become the differentiator for the car market.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"It wasn\u2019t enough for your car to be fast, but it also had to look fast, or expensive, or powerful.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Similarly, in the early days of the internet, the major challenges of the day were focused on getting it to work, reliably moving packets from A to B across proxies and servers and operating systems. Technology was so expensive that it required a lot of capital to form a company, and the technology was not yet widely in the hands of most consumers.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">We\u2019ve reached a stage where technology is now good enough. We have sensors and chips where we need them when we need them. We have compute cycles either in the device or in the cloud. We have storage for us to save every moment of our lives in high definition. Bandwidth is now fast enough that the internet just feels like it works. Not to say all the problems are all solved or that this future is evenly distributed across the planet, but the challenges of product development are now shifting towards building useful and emotional experiences that people get from using and interacting with technology.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Another factor driving the rise of design particularly in enterprise markets is the consumerization of IT. As consumer users, we enjoy the simplicity and power of applications like Google Docs and Gmail, and we don\u2019t want to spend 10 hours a day in Microsoft Office and Outlook anymore. Google had an explicit strategy of spoiling users at home so they would demand the same tools at work. Moreover, younger generations are just living on the internet, and this is what they know and feel comfortable with.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Google had an explicit strategy of spoiling users at home so they would demand the same tools at work.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3233\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3233\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Design-Simplicity.jpeg\" alt=\"Design Simplicity\" width=\"1000\" height=\"750\" class=\"size-full wp-image-3233\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-Simplicity.jpeg 1000w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-Simplicity-600x450.jpeg 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-Simplicity-768x576.jpeg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><p id=\"caption-attachment-3233\" class=\"wp-caption-text\">Microsoft Office and Outlook vs. Google Docs and Gmail<\/p><\/div><\/center><\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is BRAND<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Let\u2019s play a game\u2026 I airbrushed the logos out of some car pictures. Can you identify what these cars are?<\/p>\n<div id='gallery-1' class='gallery galleryid-3205 gallery-columns-2 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-1.png'><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"772\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-1.png\" class=\"attachment-full size-full\" alt=\"Design is brand - Car 1\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-1.png 1400w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-1-600x331.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-1-768x423.png 768w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-2.png'><img loading=\"lazy\" decoding=\"async\" width=\"1018\" height=\"557\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-2.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-2.png 1018w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-2-600x328.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-2-768x420.png 768w\" sizes=\"auto, (max-width: 1018px) 100vw, 1018px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-3.jpeg'><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"825\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-3.jpeg\" class=\"attachment-full size-full\" alt=\"Design is brand - Car 3\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-3.jpeg 1400w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-3-600x354.jpeg 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-3-768x453.jpeg 768w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-4.png'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"460\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-4.png\" class=\"attachment-full size-full\" alt=\"Design is brand\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-4.png 800w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-4-600x345.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-is-brand-Car-4-768x442.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Some of these cars are easily recognizable. Why? They include design elements that get carried over from generation to generation, and across each model car in the portfolio. The design of these cars is so consistent that you instantly recognize what they are. The cars that are less recognizable suffer because they lack this consistency. Some car companies, for example, changes their designs every 2-3 years, which makes our mental models of what the car looks like less stable in our minds and thus harder to recognize.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/BMV-Design-Evolution.png\" alt=\"BMW Design Evolution\" width=\"765\" height=\"573\" class=\"aligncenter size-full wp-image-3247\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/BMV-Design-Evolution.png 765w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/BMV-Design-Evolution-600x449.png 600w\" sizes=\"auto, (max-width: 765px) 100vw, 765px\" \/><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When we think of brands, we think of logos and identities. But these are just symbols that represent companies. A company\u2019s brand is consumers\u2019 perception of that company, and that perception is built up over time, through experiences. When a consumer is interacting with your company through any capacity, you are literally in the process of creating your brand. Because consumers are interacting with companies mostly through their products, the fastest way for companies to build a strong brand is through design consistency. Thus, design is the brand.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"A company\u2019s brand is consumers\u2019 perception of that company, which is built up over time, through experiences.\" <\/p><\/span><\/blockquote>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is SIMPLICITY<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Here are some products designed and sold by Muji. Muji is a Japanese company that sells common affordable household items with better design and lower cost packaging. Muji refers to its design philosophy as \u201cKanketsu\u201d, which translates into \u201cSimplicity\u201d. Their aim is to \u201cbring a quiet sense of calm into strenuous every day lives\u201d. There is a Zen-like quality to their product design, and even though these products are simple and affordable, they don\u2019t feel disposable.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3250\" style=\"width: 550px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3250\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Muji-Product-Design.jpeg\" alt=\"Muji Product Design\" width=\"540\" height=\"387\" class=\"size-full wp-image-3250\" \/><p id=\"caption-attachment-3250\" class=\"wp-caption-text\">Muji product design<br \/><\/p><\/div><\/center><\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">\u2026 but SIMPLICITY is very difficult to achieve!<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Let\u2019s look at the evolution of the Google home page as a case study, starting with Google in 1999<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3251\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3251\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-1999.jpeg\" alt=\"Google 1999\" width=\"502\" height=\"304\" class=\"size-full wp-image-3251\" \/><p id=\"caption-attachment-3251\" class=\"wp-caption-text\">Google 1999<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3252\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3252\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-2001.jpeg\" alt=\"Google 2001\" width=\"502\" height=\"304\" class=\"size-full wp-image-3252\" \/><p id=\"caption-attachment-3252\" class=\"wp-caption-text\">Google 2001<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3253\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3253\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-2002.jpeg\" alt=\"Google 2002\" width=\"502\" height=\"304\" class=\"size-full wp-image-3253\" \/><p id=\"caption-attachment-3253\" class=\"wp-caption-text\">Google 2002<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3254\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3254\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-2006.jpeg\" alt=\"Google 2006\" width=\"502\" height=\"304\" class=\"size-full wp-image-3254\" \/><p id=\"caption-attachment-3254\" class=\"wp-caption-text\">Google 2006<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3255\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3255\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-2007.png\" alt=\"Google 2007\" width=\"502\" height=\"316\" class=\"size-full wp-image-3255\" \/><p id=\"caption-attachment-3255\" class=\"wp-caption-text\">Google 2007<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3256\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3256\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-2011.jpeg\" alt=\"Google 2011\" width=\"502\" height=\"304\" class=\"size-full wp-image-3256\" \/><p id=\"caption-attachment-3256\" class=\"wp-caption-text\">Google 2011<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3257\" style=\"width: 512px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3257\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-2014.jpeg\" alt=\"Google 2014\" width=\"502\" height=\"304\" class=\"size-full wp-image-3257\" \/><p id=\"caption-attachment-3257\" class=\"wp-caption-text\">Google 2014<\/p><\/div><\/center><\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Simplicity is easy to say but hard to do.\" <\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It wasn\u2019t until 2014 that Google truly achieved a simple home page, even simpler than what it looked like when it first launched. It took 15 years in the making of a company to achieve this level of simplicity, and certainly not because of lack of will or talent. That it took this long shows how difficult it is to achieve simplicity in the face of many people\u2019s opinions, competing agendas, and growing product requirements and features. It\u2019s a simple design, but was an incredibly difficult journey to get there.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is TIMELESS<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Let\u2019s look at the products from Braun produced in the middle of the last century, under the direction of Dieter Rams. Dieter Rams joined Braun in 1955 and had a forty year career there, eventually becoming their Chief Design Officer. The key principle that drove the design direction for all of Braun\u2019s products during this era was \u201cLess, but better\u201d, the idea being that the products would be stripped down to only what is essential, that the essential would be amplified, and made better. These products are so streamlined that they are elegant and modern, and still relevant, even though they were designed decades ago.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3258\" style=\"width: 1120px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3258\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/\u201cLess-but-better\u201d.png\" alt=\"\u201cLess, but better\u201d\" width=\"1110\" height=\"761\" class=\"size-full wp-image-3258\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/\u201cLess-but-better\u201d.png 1110w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/\u201cLess-but-better\u201d-600x411.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/\u201cLess-but-better\u201d-768x527.png 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/><p id=\"caption-attachment-3258\" class=\"wp-caption-text\">Braun product design: \u201cLess, but better\u201d<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Whether we\u2019re talking about product design or graphic design, great design is iconic. It\u2019s not a fad, not showy, not trendy, not easily thrown away.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is the DETAILS<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Design is all about the details, yet it\u2019s the details that we often overlook, or take for granted, or forgo because we don\u2019t have the time or resources. But there is no great design unless there is great attention paid to detail.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Details matter because they directly impact how we feel about a product or service after we interact with it.\" <\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">For example, here is a picture of a typical bridge with wrought iron railing. The vertical slats make you feel like you\u2019re in prison. In Japan, when you look at railing, you get the sense that people are always thinking about how they can make even the mundane delightful.<\/p>\n<div id=\"attachment_3260\" style=\"width: 1171px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3260\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Railings-in-Japan.png\" alt=\"Railings in Japan\" width=\"1161\" height=\"838\" class=\"size-full wp-image-3260\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Railings-in-Japan.png 1161w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Railings-in-Japan-600x433.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Railings-in-Japan-768x554.png 768w\" sizes=\"auto, (max-width: 1161px) 100vw, 1161px\" \/><p id=\"caption-attachment-3260\" class=\"wp-caption-text\">Railings in Japan<br \/><\/p><\/div>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Manhole covers are another example. A typical manhole cover in the US looks like this:<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Manhole-Cover.png\" alt=\"Manhole Cover\" width=\"425\" height=\"417\" class=\"aligncenter size-full wp-image-3261\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Manhole-Cover.png 425w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Manhole-Cover-32x32.png 32w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Manhole-Cover-50x50.png 50w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Manhole-Cover-64x64.png 64w\" sizes=\"auto, (max-width: 425px) 100vw, 425px\" \/><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Yet when you look at manhole covers in Japan, every single manhole cover is beautiful, inspired, and different, making the journey through the streets of Japan more entertaining and joyful.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3262\" style=\"width: 1207px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3262\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Japanese-manhole-covers-.png\" alt=\"Japanese manhole covers\" width=\"1197\" height=\"701\" class=\"size-full wp-image-3262\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Japanese-manhole-covers-.png 1197w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Japanese-manhole-covers--600x351.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Japanese-manhole-covers--768x450.png 768w\" sizes=\"auto, (max-width: 1197px) 100vw, 1197px\" \/><p id=\"caption-attachment-3262\" class=\"wp-caption-text\">Japanese manhole covers<br \/><\/p><\/div><\/center><\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"In some contexts, attention paid to design details means the difference between delighting your users or not.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">In other contexts, insufficient attention paid to design details can impact conversion, adoption, engagement, and user trust.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is EMPATHY made tangible<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Design details include not only how things look but also how they work, their ability to satisfy one\u2019s needs, and the emotions one feels from interacting with them. To create a great experience for users requires tremendous empathy for others, an understanding of their needs and motivations.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3285\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3285\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Design-empathy.png\" alt=\"design-empathy\" width=\"600\" height=\"800\" class=\"size-full wp-image-3285\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-empathy.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-empathy-450x600.png 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><p id=\"caption-attachment-3285\" class=\"wp-caption-text\">Train ticket counter in Japan<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Let\u2019s look at another example from Japan. Above is a ticket counter at a subway station. At the edge of the counter is a plastic strip, placed there so one can rest their umbrella or cane there while they fish out money for their ticket. Whoever designed this must have had tremendous empathy and compassion for people to have the insight to include this detail here. And whoever was writing the check for the creation of these ticket counters must have supported whoever had that design insight.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Going back to the Google Apps example, we use Google Apps, not just because the apps are simple and easy to use, but because of what they allow us to do. The ability to collaboratively create and edit documents in real time, the ability to archive and search email, are functionality that people need, even if they didn\u2019t understand that they wanted to do be able to do those things before they existed.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is INTENT<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">There was a study across 160 websites that looked at the impact of latency on the user experience. Just a delay of one second, resulted in a 7% decrease in conversions, 11% in page views, and 16% decrease in customer satisfaction.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3286\" style=\"width: 1019px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3286\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Google-design-principle-\u201cFast\u201d.png\" alt=\"google-design-principle-fast\" width=\"1009\" height=\"713\" class=\"size-full wp-image-3286\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Google-design-principle-\u201cFast\u201d.png 1009w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Google-design-principle-\u201cFast\u201d-600x424.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Google-design-principle-\u201cFast\u201d-768x543.png 768w\" sizes=\"auto, (max-width: 1009px) 100vw, 1009px\" \/><p id=\"caption-attachment-3286\" class=\"wp-caption-text\">Google design principle: \u201cFast\u201d<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Google really took this design insight to heart. While Braun\u2019s design principle was \u201cLess but better\u201d and Muji\u2019s was to \u201cbring calm to people\u2019s stressful lives\u201d, Google\u2019s main design principle has always been \u201cFast\u201d. This principle has informed every design decision, and is reflected throughout the experience. For example, we show how long it takes to serve a search result. We strip away the page of clutter so users can better focus on the results. We know from human interface research that black text against a white background provides the best contrast for reading text on screens, thus enabling people to get to their destination faster.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">While the insight that latency matters was very much a design driven insight, the commitment to speed went beyond the purview of the design team. This value permeated throughout the company, from billions of dollars of capital outlay to create infrastructure to make web search as fast as possible to company OKRs centered around reducing latency. This aspect of the user experience could not have been achieved without a company wide commitment.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When we think about design, we often think about how a product looks. As makers of technology we might also understand deeply that design is not just about how a product looks but how it works: components that enable people to use your product, and how it all fits together. All that cascades from your company\u2019s strategy, values, and principles, and the scope of the problem you choose to tackle. All of that manifests itself in the design of the experiences you offer.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><center><div id=\"attachment_3287\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3287\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Design-runs-deep.jpeg\" alt=\"design-runs-deep\" width=\"640\" height=\"439\" class=\"size-full wp-image-3287\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-runs-deep.jpeg 640w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Design-runs-deep-600x412.jpeg 600w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><p id=\"caption-attachment-3287\" class=\"wp-caption-text\">Design runs deep and reflects the company\u2019s internal state (credit: Jesse James Garrett)<\/p><\/div><\/center><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Just as a person\u2019s posture can reflect his or her inner state, so does your product\u2019s design reflect the state of your company. I\u2019ve seen org charts, power struggles, and agendas manifest through design. I\u2019ve seen the absence of strategy, values, principles, and a clear point of view manifest through design. You need to think about design from the inside-out. You can\u2019t fix your design without fixing these deep issues and this is why every CEO is a designer, whether they recognize it or not. If your expectation is that your design team can work around or patch over your company\u2019s organizational issues, power struggles, and agendas, or lack of strategy, clear values, principles, or point of view, you\u2019re shunning your responsibility in making design great for your users.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">DESIGN is THOUGHTFUL<\/h3>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"You cannot have \u201cno design\u201d. What you end up with, whether you pay attention to design or not, is your design.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets.jpeg\" alt=\"love-and-rockets\" width=\"300\" height=\"300\" class=\"aligncenter size-full wp-image-3288\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets.jpeg 300w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets-32x32.jpeg 32w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets-50x50.jpeg 50w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets-64x64.jpeg 64w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets-96x96.jpeg 96w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/Love-and-rockets-128x128.jpeg 128w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">I\u2019m a fan of 80s alternative music. While preparing for this talk, I was reminded of a song from one of my favorite bands from that era, Love and Rockets. In that song, \u201cNo New Tale to Tell\u201d, there is a line: \u201cYou cannot go against nature, because if you do \/ go against nature \/ that\u2019s part of nature too\u201d. I think this is a nice way to think about design. You cannot have \u201cno design\u201d. Because whatever you end up with, whether you pay attention to design or not, is your design. There is only careless design or thoughtful design. Choose to design thoughtfully.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><em>This post was originally published on <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/medium.com\/design-your-life\/design-is-5b867e9f2614#.wzr7guo0u\" target=\"_blank\">Irene's Medium profile<\/a>. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DESIGN is as important as TECHNOLOGY Today, design is as important as technology. I was meeting with a startup last week when the principal architect asked me why is design more important now than ever before? To answer that, let\u2019s reflect on the evolution of automobile design. When the Model T first came out, the focus was on getting the&#8230; <a class=\"link link--blue fontWeight-4\" href=\"https:\/\/marvelapp.com\/blog\/what-ceos-should-know-about-design\/\">Read More &#65515;<\/a><\/p>\n","protected":false},"author":37,"featured_media":3290,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-3205","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viewpoint"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"A look at how important design is and how it cannot be ignored, it&#039;s the difference between delighting your customers and disappearing\/becoming irrelevant.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marvelapp.com\/blog\/what-ceos-should-know-about-design\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Design is\u2026 What CEOs should know about design - 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