{"id":2932,"date":"2016-09-07T10:14:04","date_gmt":"2016-09-07T09:14:04","guid":{"rendered":"https:\/\/marvel7077.wpengine.com\/?p=2932"},"modified":"2020-09-03T15:49:33","modified_gmt":"2020-09-03T14:49:33","slug":"finding-ux-mantra","status":"publish","type":"post","link":"https:\/\/marvelapp.com\/blog\/finding-ux-mantra\/","title":{"rendered":"Finding Your UX Mantra"},"content":{"rendered":"<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It's any given day. Your inbox is full of newsletters telling you about the fresh new ways to improve your forms or that a new UX technique earned loads of money for someone and so on. You're excited right? You read the article and can't wait to find a way of implementing it in your next project\/sprint\/meeting. But how does that tie in with the overall UX of the site? You run a risk of creating an experience that is just lots of authors\u2019 ideas hashed into one without thinking about the bigger picture.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"What do I stand for as a designer? What do I want people to feel when I design something?\"<\/p><\/span><\/blockquote>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Why developing a mantra is important<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It seems that these days everyone is just copying each other's site. I myself have been guilty of seeing a UI pattern that looks cool and not actually giving any thought as to whether it keeps the experience consistent. We see it all the time with <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/www.productpages.xyz\/\">product pages<\/a>, they\u2019re all starting to look the same. Instead we need to ask ourselves, <em>\"What do I stand for as a designer? What do I want people to feel when I design something?\"<\/em> and create a set of rules around the answers. That\u2019s why it\u2019s so important to develop your UX mantra. By establishing a set of principles in your designs, you can ensure consistency for you or your team.<\/p>\n<div id=\"attachment_2936\" style=\"width: 810px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2936\" src=\"https:\/\/marvel7077.wpengine.com\/wp-content\/uploads\/2016\/09\/ui-pattern.gif\" alt=\"ui-pattern, UX, Design, Prototyping, Marvel\" width=\"800\" height=\"600\" class=\"size-full wp-image-2936\" \/><p id=\"caption-attachment-2936\" class=\"wp-caption-text\">Recent fad copy: Floating label pattern - source: Matt D Smith<\/p><\/div>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Professionals in the world\u2019s top companies have found their UX mantra and successfully developed principles from them. Aaron Walters founded UX practice at Mailchimp by designing for emotion. Stanley Wood created GLUE (Global Language for a Unified Experience) at Spotify to ensure their entire experience is consistent across all platforms. Airbnb co-founder Joe Gebbia believes in <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.ted.com\/talks\/joe_gebbia_how_airbnb_designs_for_trust?language=en\">designing for trust<\/a> where the experience is about being a host and as helpful as possible. A clear user experience goal plays a huge role in the ongoing success of these companies and it should do for you too. Y Combinator co-founder, Jessica Livingston also said in a <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/www.ycombinator.com\/future\/jessica\/\">recent interview<\/a> that one of the most common things she sees in successful companies is the fact that they put the spotlight on user experience.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"A clear user experience goal plays a huge role in the ongoing success of a company.\" <\/p><\/span><\/blockquote>\n<div id='gallery-1' class='gallery galleryid-2932 gallery-columns-1 gallery-size-large'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/you.png'><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"686\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/you-1500x686.png\" class=\"attachment-large size-large\" alt=\"you, UX, Design, User Experience, Prototyping, Marvel\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/you-1500x686.png 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/you-600x274.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/you-768x351.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">It's your value proposition, not just your brands<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\"><a class=\"link link--blue fontWeight-4\"href=\"http:\/\/conversionxl.com\/value-proposition-examples-how-to-create\/\">Peep Laja, of Conversion XL<\/a> put \"Value proposition is the #1 thing that determines whether people will bother reading more about your product or hit the back button.\"<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">In a nutshell, a value proposition is how a brand markets itself to the consumer, but why does it just have to be for the company you work for? Your portfolio is your brand. You are a brand. In order to be great, brands have value propositions and so should you or your team.<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Find the parts of UX that suit the change you want to make in the world.\"<\/p><\/span><\/blockquote>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Find the parts of UX that suit the change you want to make in the world and create a set of rules or principles to abide by. For example, is personality more important than cleanliness? Do you see mobile first or mobile only as more important?<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">It helps to be consistent<\/h2>\n<div id='gallery-2' class='gallery galleryid-2932 gallery-columns-1 gallery-size-large'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/spotify-inconsistent.jpeg'><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"844\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/spotify-inconsistent-1500x844.jpeg\" class=\"attachment-large size-large\" alt=\"spotify-inconsistent, UX, User Experience, Design, Prototyping, Marvel\" aria-describedby=\"gallery-2-2935\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/spotify-inconsistent-1500x844.jpeg 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/spotify-inconsistent-600x338.jpeg 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/spotify-inconsistent-768x432.jpeg 768w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/spotify-inconsistent.jpeg 1920w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-2935'>\n\t\t\t\tSpotify\u2019s inconsistent branding 2012. Source: Medium\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Look at Spotify, they had a huge issue with design consistency back in 2012. Designers were shoehorning the latest design fads, making it inconsistent and overall, a bad experience. How did they solve it? They found their mantra, they created principles around it and they named it GLUE (a Global Language for a Unified Experience). GLUE evolved over time and Spotify developed a quality assurance acronym called called T-U-N-E, where a designer could ask, \u201cIs this in TUNE?\u201d.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">TUNE stands for:<\/h3>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li><strong class=\"c-slate lineHeight-l fontSize-l fontWeight-5 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Tone.<\/strong> Are we using the right kind of tone of voice for our brand?<\/li>\n<li><strong class=\"c-slate lineHeight-l fontSize-l fontWeight-5 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Usable.<\/strong> Is it accessible to everyone?<\/li>\n<li><strong class=\"c-slate lineHeight-l fontSize-l fontWeight-5 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Necessary.<\/strong> Is that functionality really needed?<\/li>\n<li><strong class=\"c-slate lineHeight-l fontSize-l fontWeight-5 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Emotive.<\/strong> Does it feel good to use? Feel like somebody cares?<\/li>\n<\/ul>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">For more information on how Spotify tackles design consistency, Stanley Wood talks about developing principles for Spotify in their great article <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/medium.com\/@hellostanley\/design-doesnt-scale-4d81e12cbc3e#.xib9pingk\">here<\/a>.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">How would you create your UX mantra?<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">This article isn\u2019t a how-to - I can\u2019t tell you what to do but hopefully I have sparked something where you can figure out what difference you want to make with your user experience and apply that into everything you design. You don\u2019t have to make incredibly thorough guidelines like <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/developer.apple.com\/ios\/human-interface-guidelines\/\">Apple did for their iOS<\/a>, it can be as simple as Spotify\u2019s T-U-N-E or even a checklist like <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/uxchecklist.github.io\">The UX Checklist<\/a> - the main thing is that it\u2019s a reference point.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">So what are you waiting for? Go away and think about what your over-arching UX mantra will be. Write down the most important things for you in UX and go from there. It\u2019s something we are currently working on at <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.firebox.com\/\">firebox.com<\/a> and I have included my starting point below. I would love to know your mantras!<\/p>\n<div id='gallery-3' class='gallery galleryid-2932 gallery-columns-1 gallery-size-large'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/my-mantra.png'><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"833\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/my-mantra-1500x833.png\" class=\"attachment-large size-large\" alt=\"my-mantra, UX, User Experience, Product, Design, Prototyping, Marvel\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/my-mantra-1500x833.png 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/my-mantra-600x333.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2016\/09\/my-mantra-768x426.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">And remember...<\/p>\n<blockquote class=\"pageWrap pageWrap--s position-relative marginTopBottom-l breakPointM-marginTopBottom-xl\"><div class=\"blog-quote-before position-absolute bg-marvel\"><\/div><div class=\"tweet-quote blog-quote-after position-absolute bg-marvel cursor-pointer transitionDuration-l transitionProperty-all transitionTimingFunction-cv-easeOutCircular scaleUp--hover zi-weak\"><svg class=\"fill-white opacity-0 pointerEvents-none position-absolute pinCenter transitionProperty-all transitionTimingFunction-easeInOut\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"20\" viewBox=\"0 0 24 20\"><path d=\"M24,2.37a9.64,9.64,0,0,1-2.83.79A5,5,0,0,0,23.34.37a9.72,9.72,0,0,1-3.13,1.23A4.86,4.86,0,0,0,16.62,0a5,5,0,0,0-4.8,6.2A13.87,13.87,0,0,1,1.67.92,5.13,5.13,0,0,0,3.19,7.67,4.81,4.81,0,0,1,1,7a5,5,0,0,0,3.95,5,4.82,4.82,0,0,1-2.22.09,4.94,4.94,0,0,0,4.6,3.51A9.72,9.72,0,0,1,0,17.73,13.69,13.69,0,0,0,7.55,20c9.14,0,14.31-7.92,14-15A10.17,10.17,0,0,0,24,2.37Z\"\/><\/svg><\/div><p class=\"blog-quote position-relative textAlign-center c-marvel\"><span class=\"blog-quote-text transitionDuration-l transitionProperty-all transitionTimingFunction-easeInOut\">\"Design to enhance lives, not KPIs\" - Joe Tosca<\/p><\/span><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s any given day. Your inbox is full of newsletters telling you about the fresh new ways to improve your forms or that a new UX technique earned loads of money for someone and so on. You&#8217;re excited right? You read the article and can&#8217;t wait to find a way of implementing it in your next project\/sprint\/meeting. But how does&#8230; <a class=\"link link--blue fontWeight-4\" href=\"https:\/\/marvelapp.com\/blog\/finding-ux-mantra\/\">Read More &#65515;<\/a><\/p>\n","protected":false},"author":30,"featured_media":2933,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[499],"tags":[],"class_list":["post-2932","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marvelapp.com\/blog\/finding-ux-mantra\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Finding Your UX Mantra - Marvel Blog\" \/>\n<meta property=\"og:description\" content=\"It&#039;s any given day. Your inbox is full of newsletters telling you about the fresh new ways to improve your forms or that a new UX technique earned loads of money for someone and so on. You&#039;re excited right? You read the article and can&#039;t wait to find a way of implementing it in your next project\/sprint\/meeting. But how does... 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