{"id":21075,"date":"2021-03-09T11:34:33","date_gmt":"2021-03-09T11:34:33","guid":{"rendered":"https:\/\/marvelapp.com\/blog\/?p=21075"},"modified":"2021-03-09T11:35:55","modified_gmt":"2021-03-09T11:35:55","slug":"user-testing-basics-with-marvel","status":"publish","type":"post","link":"https:\/\/marvelapp.com\/blog\/user-testing-basics-with-marvel\/","title":{"rendered":"User Testing basics with Marvel"},"content":{"rendered":"<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">User testing is a method of getting feedback from users to validate your designs and evaluate the performance of your product.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">User Testing in Marvel allows you to record video, audio and screen interactions of your user interacting with your product. The tests can be run either in person or remotely, and can be either <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/designglossary#M\">moderated<\/a> or <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/designglossary#U\">unmoderated<\/a> tests.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">The feedback you collect through user tests allows you to see your product through the user's eyes. It gets your product into the hands of real people, and gives you insight and feedback into how people would interact with your designs without you prompting them. By running user tests, you\u2019re likely to see where people may get confused, and to have the opportunity to iron out those stumbling blocks before the product is shipped.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">We\u2019re going to show you how to get started with <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/user-testing\">User Testing in Marvel<\/a><\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">Creating a prototype<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Once thought of as an extra nice-to-have, <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/blog\/prototyping-basics-with-marvel\/\" title=\"prototyping\">prototyping<\/a> is now seen as an integral part of the design process. Whether you\u2019re designing an app, desktop website, marketing assets, or anything else that will be viewed on a screen, mocking up how users will interact with your product will allow you to make informed decisions and get a feel for your UI before it\u2019s developed.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">No matter how you create your images originally, you can bring them into Marvel and make them into a prototype. If you are a Sketch user you can sync your high-fidelity mockups directly into Marvel using our plugin. You can also upload snapshots of a pen and paper drawing, or bring in a jpg or png design from anywhere else.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Once your designs are in Marvel, add hotspots to bring your ideas to life and to turn your design into an interactive prototype that looks and feels like a working product. Actions and transitions make your prototype feel like the real thing. For example, you can add a layer that appears on hover for an information pop up or a sidebar that comes into view when the user swipes left.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">How to create a prototype in Marvel:<\/h3>\n<ol class=\"pageWrap pageWrap--s list list--ordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Go to your <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/projects\/my\">dashboard<\/a> and click on Create Project<\/li>\n<li><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/projects\/new\/prototype\/team\" title=\"Click Prototype\">Click Prototype<\/a><\/li>\n<li>Enter a name for the project<\/li>\n<li>Select your device type<\/li>\n<li>Click Create project<\/li>\n<\/ol>\n<div id='gallery-1' class='gallery galleryid-21075 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1212\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/02\/create-project.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/02\/create-project.png 2048w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/02\/create-project-600x355.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/02\/create-project-1500x888.png 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/02\/create-project-768x455.png 768w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/02\/create-project-1536x909.png 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">Creating a user test project<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When creating a user test, first decide if you\u2019d like to run a goal-based or free roam test. <\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Goal-based testing helps you see if your design is achieving it\u2019s \u2018golden path\u2019 on both individual tests and the project overall. The test will automatically end when your participant reaches the goal screen. Free roam testing allows your participants to explore on their own, allowing them to delve into your project without a specific goal in mind.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Depending on your preference and stage of development you can decide to show or hide hotspot hints, which flash briefly on the screen when the user clicks somewhere that isn\u2019t a hotspot.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">You can also specify the device your prototype should be tested on by allowing your test to be taken on either desktop, Android, iOS, or a combination of those. This is particularly helpful when testing an interactive feature that\u2019s specific to the device type like swiping from the left to open a sidebar on a mobile device.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">User tests take a snapshot of your prototype at the time you create them. This is great for A\/B testing as you can make a change to your prototype then create another User Test to compare.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">How to create a user test in Marvel:<\/p>\n<ol class=\"pageWrap pageWrap--s list list--ordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Go to your <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/projects\/my\">dashboard<\/a> and click on Create Project<\/li>\n<li>Click <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/user-test\/create\">user test<\/a><\/li>\n<li>Enter a name for the project<\/li>\n<li>Pick the prototype you want to test<\/li>\n<li>Select either a Free Roam or Goal-based test<\/li>\n<li>Create your user test!<\/li>\n<\/ol>\n<div id='gallery-2' class='gallery galleryid-21075 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2132\" height=\"1262\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x.png 2132w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x-600x355.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x-1500x888.png 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x-768x455.png 768w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x-1536x909.png 1536w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Create@2x-2048x1212.png 2048w\" sizes=\"auto, (max-width: 2132px) 100vw, 2132px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">Running a user test<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It\u2019s easy to get your test in front of your participant to start moderated or unmoderated tests.<br \/>\nEach user test has a unique URL that is generated automatically. Grab the URL and you can share with remote participants via Slack, SMS, email,or social media.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Moderated tests are excellent for receiving immediate feedback and asking follow up questions while the participant is testing your prototype. This can be done in person or <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/blog\/run-remote-usability-tests-using-marvel-zoom-google-hangouts\/\" title=\"remotely over Zoom\">remotely over Zoom<\/a>. <\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Unmoderated tests allow the user to test in their own time. When running an unmoderated test it might be helpful to set intro and outro messages to show at the beginning and end of your test. Intro messages are great for listing instructions for the test and can be reopened by the user at any point of the test. Outro messages allow you to remind participants to follow up with feedback, respond to a survey, and give you a place to say thank you.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When a user starts a test they\u2019ll be asked permission to record video and audio, which you can make optional or mandatory. With video and audio you\u2019ll be able to see and hear the participant perform your test along with the playback of their actions in the prototype.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">How to run a user test in Marvel:<\/p>\n<ol class=\"pageWrap pageWrap--s list list--ordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Create your <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/user-test\/create?utm_source=blog&amp;utm_medium=deeplink&amp;utm_campaign=PLG&amp;utm_term=%7Bdate%7D&amp;utm_content=user%20testing\">User Test project<\/a><\/li>\n<li>Click \u2018Invite participants\u2019 and copy the link<\/li>\n<li>Share the link with your participants<\/li>\n<li>Review and analyse the results<\/li>\n<\/ol>\n<div id='gallery-3' class='gallery galleryid-21075 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2132\" height=\"1262\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x.png 2132w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x-600x355.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x-1500x888.png 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x-768x455.png 768w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x-1536x909.png 1536w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Review@2x-2048x1212.png 2048w\" sizes=\"auto, (max-width: 2132px) 100vw, 2132px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">Gaining insights on your designs<\/h3>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Once you have some test results, you can start to see which tests performed best. You\u2019ll be able to see an overview with the average duration, mistaps or misclicks, and (if you set a goal) whether the goal was completed. You can then click into each result to see the specific stats from each test. Using <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvelapp.com\/blog\/analyse-your-designs-with-heatmaps\/\">Heatmaps<\/a>, you can even see where users spent the most time on each screen!<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Using these metrics you can compare the overall success of your design and iterate from there. User Tests are created from a snapshot of your prototype, allowing you to test small tweaks against each other.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Using these metrics, you can tell what parts of your design can be improved. You\u2019ll be able to see where participants get lost, where on a screen they spend the most time, or if they\u2019ve missed a key element. Using these findings, you\u2019ll be able to improve your designs and user experience.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">How to view your results:<\/h3>\n<ol class=\"pageWrap pageWrap--s list list--ordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Open your user test project<\/li>\n<li>Select the result you\u2019d like to view<\/li>\n<li>Read the summary in the left sidebar for an overview of the test<\/li>\n<li>Press Play to watch the video, pausing to read the Screen Suggestions<\/li>\n<\/ol>\n<div id='gallery-4' class='gallery galleryid-21075 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2132\" height=\"1262\" src=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x.png 2132w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x-600x355.png 600w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x-1500x888.png 1500w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x-768x455.png 768w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x-1536x909.png 1536w, https:\/\/marvelapp.com\/wp-content\/uploads\/2021\/03\/Heatmaps@2x-2048x1212.png 2048w\" sizes=\"auto, (max-width: 2132px) 100vw, 2132px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">User testing offers a fast feedback loop that gets your product out into the wild, to stress-test it with real people. Getting feedback from your test users can help you improve the product for simplicity and usability before you launch. Their input gives you what you need to make any final tweaks, to ship your product with confidence, knowing that it will be easy to navigate, and genuinely useful for users.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Run your first user test in <a class=\"link link--blue fontWeight-4\"href=\"http:\/\/marvelapp.com\/signup\">Marvel<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>User testing is a method of getting feedback from users to validate your designs and evaluate the performance of your product. User Testing in Marvel allows you to record video, audio and screen interactions of your user interacting with your product. The tests can be run either in person or remotely, and can be either moderated or unmoderated tests. The&#8230; <a class=\"link link--blue fontWeight-4\" href=\"https:\/\/marvelapp.com\/blog\/user-testing-basics-with-marvel\/\">Read More &#65515;<\/a><\/p>\n","protected":false},"author":361,"featured_media":21074,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[429],"tags":[],"class_list":["post-21075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-tips-and-tricks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"User testing helps you get feedback from users to validate your designs and product. 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